Terms of Service

Effective Date: September 2, 2026

Welcome to PlanetBazar.com. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

By using PlanetBazar.com, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion where necessary.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, colors and appearance may vary slightly depending on your device or screen settings.

Product availability may change without notice. We reserve the right to discontinue or modify products at any time.

3. Prices and Payments

All product prices displayed on PlanetBazar.com are subject to change without prior notice.

Payment must be successfully completed before an order can be processed and dispatched.

We reserve the right to correct pricing, product, or promotional errors and, where appropriate, cancel an affected order and provide the applicable refund.

4. Orders and Order Acceptance

Placing an order on our website does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

• Product availability

• Pricing or listing errors

• Payment issues

• Incorrect customer information

• Suspected fraudulent activity

• Other operational or logistical reasons

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund procedures.

5. Shipping and Delivery

We aim to deliver orders within the estimated delivery periods stated in our Shipping Policy.

For deliveries within Karachi, the estimated delivery time is generally 3–5 working days.

For deliveries outside Karachi, the estimated delivery time is generally 8–12 working days.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, incorrect address information, high order volumes, or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

6. Exchanges and Returns

Our exchange and return procedures are governed by our applicable 14-Day Exchange Policy.

Eligible customers may request an exchange within 14 days of delivery, subject to the conditions and exclusions stated in that policy.

Products must generally be unused, unworn, undamaged, and returned with applicable original packaging and tags.

7. Customer Responsibilities

Customers are responsible for providing accurate information when placing an order, including:

• Full name

• Correct delivery address

• Active phone number

• Correct email address

• Accurate product, size, or variant selection

PlanetBazar.com is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Prohibited Uses

You agree not to use PlanetBazar.com for any unlawful or unauthorized purpose.

You must not:

• Violate any applicable laws or regulations.

• Attempt to interfere with the operation or security of our website.

• Use our website to conduct fraudulent transactions.

• Attempt to gain unauthorized access to our systems.

• Copy, reproduce, or misuse our website content without permission.

• Submit false or misleading information.

9. Intellectual Property

All content available on PlanetBazar.com, including logos, text, product descriptions, graphics, images, designs, and website materials, is owned by or licensed to PlanetBazar.com unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, courier companies, hosting providers, analytics services, and other service providers.

We are not responsible for the independent policies, actions, or services of third-party providers.

11. Limitation of Liability

To the maximum extent permitted by applicable law, PlanetBazar.com will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

12. Website Availability

We make reasonable efforts to keep PlanetBazar.com available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective when posted on this page. Your continued use of PlanetBazar.com after changes are posted constitutes acceptance of the updated terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of Pakistan.

Any disputes arising from these Terms or your use of PlanetBazar.com will be handled in accordance with applicable Pakistani law.

15. Contact Us

If you have questions regarding these Terms of Service, our products, orders, or policies, please contact PlanetBazar.com Customer Support through the contact information provided on our website.

PlanetBazar.com
Customer Support