Shipping policy

Shipping Policy

Effective Date: September 2, 2026

At PlanetBazar.com, we work to ensure that your order reaches you safely and on time. Please review our delivery timelines and shipping terms below before placing your order.

1. Karachi – Same City Delivery

For customers located within Karachi, orders are generally delivered within 3–5 working days after the order has been confirmed and processed.

In most cases, customers can expect their order to arrive within approximately 3 working days, depending on the delivery location and courier availability.

Please note that delivery times may occasionally be affected by weather, public holidays, courier delays, or other circumstances beyond our control.

2. Delivery Outside Karachi

For orders being delivered to locations outside Karachi, the estimated delivery time is generally 8–12 working days after the order has been confirmed and processed.

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other factors that may affect transportation.

3. Order Processing

Orders are processed after payment has been successfully confirmed.

Please allow reasonable processing time before the order is handed over to the courier. The estimated delivery period begins after the order has been processed and dispatched.

4. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, PlanetBazar.com cannot guarantee an exact delivery date.

Delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • Courier service delays

  • Incorrect or incomplete delivery information

  • High order volumes

  • Unexpected transportation or logistical issues

  • Circumstances beyond our reasonable control

If your order is delayed beyond the estimated delivery period, please contact our customer support team so we can assist you.

5. Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.

PlanetBazar.com is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Courier Delivery

Once an order has been dispatched, it may be handled by a third-party courier service. Delivery times are estimates provided for guidance and may vary depending on the courier and destination.

Customers may be contacted by the courier for delivery confirmation or additional delivery information.

7. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, the address is incorrect, or the customer refuses to accept the package, additional delivery charges may apply if the package needs to be reshipped.

8. Contact Us

If you have any questions about your order or delivery status, please contact PlanetBazar.com Customer Support through the contact information available on our website.

We appreciate your business and thank you for choosing PlanetBazar.com.